TR90 Frame Photochromic Glasses Men Women Lightweight Flexible Myopia Eyewear Unisex Vintage Trendy Short Sighted Eyeglasses
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
Dishonest Deals & Glitchy Hassles: My Nightmare Online Eyewear Experience 😤
Let me share a truly terrible online shopping experience I had, hoping it serves as a cautionary tale. I found this company to be dishonest; they didn't honor promos, and it felt impossible to collect an offer because their site was full of glitches. When I tried to get help, there was no customer service available 24 hours, no agent to speak with – just unprofessionalism. I simply couldn't believe their solution: return them (even though the style and prescription were correct!) just to reorder to get the BOGO offer they messed up and even admitted to. A simple credit back to my card would have been so easy, but apparently, that’s too much to ask. I felt compelled to reach out to their customer service to resolve this blatant injustice, and now to share my experience publicly.
Customer: I'm calling about order #12345. I'm incredibly frustrated because your website glitched, and I didn't get the BOGO promotion applied. It clearly states it was active. This feels dishonest.
CS Rep: I apologize for the trouble you're experiencing with your recent order and the promotion. I understand this is frustrating. Let me check your order details for you.
Customer: Frustrating is an understatement. I spent ages trying to get it to work, and now I'm told my only option is to return perfectly good glasses and reorder? That's ridiculous. Just credit my card the difference.
CS Rep: I hear your frustration, and I understand you're looking for a direct credit. Our current policy for this promotion requires a reorder if the system didn't apply it correctly at the time of purchase, as it ensures the discount is properly linked to the new transaction. However, I can certainly assist you with the return process for your original order and guide you through placing a new one to ensure the BOGO is applied correctly.
Customer: So you admit the system messed up, but you won't make it easy? This is why I won't recommend you. It's an unnecessary hassle for your mistake.
CS Rep: I sincerely apologize for the inconvenience caused by the system error. We truly value your business. While a direct partial refund is not an option under this specific promotion's terms, I can personally ensure your reorder is prioritized and that the BOGO discount is applied successfully this time.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of dealing with glitches and unhelpful policies.
From Online Shopping Trauma to Mozaer.com Triumph: My Faith Restored! ✨
My experience with these glasses has been nothing short of amazing – the comfort, the clarity, and the effortless transition from indoor to outdoor light are truly game-changing. It's rare to find eyewear that combines such practical benefits with undeniable style. If you're ready to upgrade your vision and embrace a truly versatile accessory that keeps up with your lifestyle, you absolutely must discover the magic of TR90 Photochromic Eyewear. Click below to see how these glasses can transform your everyday. After a truly terrible online shopping experience for glasses, where the company was dishonest about promotions, their site was full of glitches, and customer service was non-existent 😤. I was so frustrated when they told me to return perfectly good glasses just to reorder to get a BOGO offer they messed up. A simple credit would have saved so much hassle, but apparently, that was too much to ask. I swore I wouldn't go through that again! ðŸ˜
So, I was really hesitant to try another online store, but I desperately needed new glasses and wanted a reliable option that wouldn't cause more headaches 🤔. That's when I stumbled upon Mozaer.com, hoping for a completely different experience.
And what a difference it was! As one satisfied customer put it, "I love my new eyeglasses! I am a repeat customer at Mozaer.com." ✨ My experience was just as positive. The ordering process was incredibly smooth, without a single glitch, and their customer service actually responds!
The quality of my new TR90 Frame Photochromic Glasses is amazing – lightweight, flexible, and the photochromic lenses work perfectly. Plus, they were so much more affordable than anything I've seen elsewhere. It's a huge relief to find a company that values its customers and delivers on its promises. I was even browsing their collection of readers eyeglasses for my dad. Mozaer.com has truly restored my faith in online eyewear shopping. Highly recommend! 😃
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